Job description
• Good Communication & Interpersonal skills
Desired Skills and Expertise
• BE in Electrical/Telecommunications/Electronics/IT or equivalent from a recognized engineering university and B.Sc. Skill Set:
• At least 5 years’ experience in Optical Fiber Network and FTTx design and operation.
• Flexible in adopting changes.
• Excellent analytical and problem-solving skills
Job description
• Good Communication skill
Desired Skills and Expertise
• Any graduated
• Call center and customer service experience may be required
• Handling and replying to customer inquiries through phone and email
• Must have able to work day and night duty
• Able to use MS office tools specially in Excel
• Monitor the installation customers and weekly pending installation customers report to General Manager and Senior Sales Manager
• Solve the customers’ complaint from Facebook, Viber and also 5BB Self-care application.
• Go to VVIP, VIP and Serious customers on site complaint and provide technical and non- technical solutions.
• Monitor the Call Center Agents and give on job training to new employee.
• At Emergency case, can able to work 24/7 call center on duty.
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Job Description
PURPOSE OF THE ROLE
This role is coordinate all activities related to data center environment, supervise all vendor activities ( implementation and maintenance) within the data center and to make sure of the quality service is delivered with standards and in respect of all.
ROLE ACCOUNTABILITIES
Job Requirements
EXPERIENCE AND QUALIFICATIONS
This position is for Myanmar nationals only.
REMARK
Only eligible applicants will be contacted directly by the Ooredoo Myanmar Talent Acquisition Team. Candidates who do not meet the requirements will be kept in our database for any future vacancies.
... Read full articleJob Description
> Customer Base Segmentation as per the Customer behavior as HVC, GVC,MVC, LVC & Zero usage base.
> Incremental Revenues through Retention & Cross Sell/Up sell Campaigns and reducing Base Decay as per agreed AOP.
> To increase REC Base - Effective segmentation and customer offer to ensure customer stickiness.
> BaseManagement through retention Campaigns for Baby Care & M2+.
> Effective use of medium of communication SMS/SMP/USSD/PCN to maximize returns.
> Identify new segmented product and schemes to increasing the REC & incremental revenue.
> Forecast demands based on analysis off takes.
> Product Configuration of New Segmented Products in system
> Planning 360 degree Customer Communication.
> New Product development & Handling GTM for new Products and Sites.
> Creation and management of CLM Framework to Drive AOP Targets through an effective CLM strategy.
> Lead and Manage Micro Segmentation Programs driven from Business Intelligence.
> Competition Benchmarking and Market Research.
> Support in increasing Market Efficiency via Distribution Machinery through various site level programs basis the insights gained from market research.
> End to end execution of Unified Grid; segmented product offered to customers based on various usage and behavioral KPI’s to drive DL in an ARPU accretive manner without diluting rate.
> Monitoring of Data Download and Revenue to analyze data and identify geographies where competition is gaining, find root cause and take corrective actions, aligning the sales team and channel partners for the same.
> Ensure execution of effective communication via available communication channels such as SMS, BOD and other communication and tracking efficacy of the channels.
> Monitoring QREC churn on a mom basis, to identify sudden increase or drop, abnormality over YOY trend and take corrective actions, rolling out lucrative segmented products to bring back the non-data Data Users.
> Various Campaign launches to incentivize the retailers and push the sales force to drive win backs QREC at retail end
> Custodian of handholding grids aimed at reducing rate shocks to customers and hence prevent reactionary churn
Job Requirements
• Product segmentation
• Business Intelligence
• Quantitative Methods
• Advance Data Mining
• Data Structure
• Data Visualization
• Research Data Management
• Experimental Design & Analysis
• SQL
• MS Office-MS Excel,
• MS Access, MS PowerPoint.
Job Description
Job Requirements
Job description
Job Title : IT & System Assistant
Location : Meiktila Zonal Office
Number of Position : 1
Type of Contract : Open
Reports to : IT Administrator
JOB PURPOSE
IT & System Support staff shall be in charge in providing support to Early Dawn employees in terms of all Software tools of work. He must be familiar with the Kredits System and can immediately provide assistance to any software related inquiries of Early Dawn Employees.
He shall be responsible in ensuring the integrity of the Kredits Database and can also provide assistance in generating pertinent reports.
With the support of Head of IT & MIS, he shall also be responsible in training and re-training employees on how to use Software tools especially Kredits System. He shall ensure that all employees can properly take advantage of all the Software Capabilities and Productivity tools of Early Dawn.
KEY RESPONSIBILITY
• Participate in system Implementation
• Installing and configuration client computer hardware system and applications
• Repairing and replacing equipment parts as required
• Supporting the roll-out new application
• Provides basic troubleshooting repair and maintenance for computer equipment and may assist with testing personal computer and hardware & software problem
• Arrange and manage for delivery of output to users
• Able to train application users
Desired Skills and Expertise
• Bachelor’s in computer information technology Degree (relevant education/ qualification)
• Minimum 1-2 years’ experience
• Excellent technical knowledge of network and hardware, including Microsoft platform
• Excellent Communication Skills
• Good in English and Myanmar Language Skills (reading, writing, understanding)... > • Good Interpersonal skill
• Able to Travel if required
Job description
Job Description
Job Title : IT Officer
Location : Zonal Office, Meiktila.
Number of Position : 1
Type of Contract : Open
Reports to : IT Administrator
JOB PURPOSE
IT Officer shall be in charge in providing support to Early Dawn employees in terms of all Software tools of work. He must be familiar with the Kredits System and can immediately provide assistance to any software related inquiries of Early Dawn Employees.
He shall be responsible in ensuring the integrity of the Kredits Database and can also provide assistance in generating pertinent reports.
With the support of Head of IT & MIS, he shall also be responsible in training and re-training employees on how to use Software tools especially Kredits System. He shall ensure that all employees can properly take advantage of all the Software Capabilities and Productivity tools of Early Dawn.
KEY RESPONSIBILITY
• Installing and configuration client computer hardware system and applications
• Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
• Talking internal staff through a series of actions, either face to face or over the telephone to help set up the system or resolve issues
• Liaise with and provide training and support to, end user and staff on computer operating system and other issues.
• Supporting the roll-out new application
• Responding in a timely manner to service issues and requests
• Support development and implementation of new IT-related activity and inventory manage
• Assist and maintain an IT inventory of all items and peripheral equipment
Desired Skills and Expertise
• Bachelor’s in computer information technology Degree (relevant education/ qualification)
• Minimum 2-3 years’ experience in IT Support Role
• Excellent technical knowledge of network and hardware, including Microsoft platform
• Excellent Communication Skills
• Good in English and Myanmar Language Skills (reading, writing, understanding)
• Effective interpersonal skills and teamwork & relationship building skills
• Able to Travel if required
Job description
- Manage the task of Junior Engineer
- DevOps (Development and Operations): Internet, Cloud, Apps, Digital Services
- Technical support and implementation support on analytics tools such as Adobe/Google Analytics
- Technical support on DevOps-related tools
- Create implementation plans and estimates for new and existing clients.
- Research and identify solutions to other business issues.
- Bridge between Myanmar and Japan office
Desired Skills and Expertise
- Have at least 3 consecutive years of experience in a software development career
- Familiar with HTML, CSS, Javascript
- Must have Java or PHP, and Linux knowledge
- Better to have AWS system knowledge
- Have a good passion to learn new technologies
- Have a good communication skill and negotiation skill
- Ability to communicate in English and Japanese
Job Description
Job Requirements
Job description
• Excellent analytical and problem solving skills.
Desired Skills and Expertise
• BE in Electrical/Telecommunications/Electronics/IT or equivalent from a recognized engineering university and B.Sc.
• At least 1 or 2 years’ experience on Optical FIber Network and FTTx design and operation.
• Good Communication & Interpersonal skills
• Flexible in adopting changes.
• Energetic and dynamic person who can produce desired results.
Job description
• Excellent analytical and problem solving skills
Desired Skills and Expertise
• BE in Electrical/Telecommunications/Electronics/IT or equivalent from a recognized engineering university and B.Sc .Skill Set:
• At least 3 or 4 years’ experience on Optical FIber Network and FTTx design and operation.
• Good Communication & Interpersonal skills
• Flexible in adopting changes.
Job description
• Good Communication & Interpersonal skills
Desired Skills and Expertise
• BE in Electrical/Telecommunications/Electronics/IT or equivalent from a recognized engineering university and B.Sc .Skill Set:
• At least 5 years’ experience in Optical Fiber Network and FTTx design and operation.
• Flexible in adopting changes.
• Excellent analytical and problem-solving skills