by
Wall Street English Myanmar
on 27 January, 2021
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Job Description
- Capture Student needs and prepare study plan
- Capture student interests, goals and time preferences through a standard survey
- Integrate students’ freeze periods in the study plan
- Plan classes according to the student interests, goals and time preferences
- Communicate the consolidated student needs to the coaching management on a monthly basis
- Monitor student progress
- Promote and educate the Wall Street English Method
- Drive student progress by providing on going and consistent support, advice, coaching and feedback
- Understand each individual learner’s psychology and tailor your teaching skills accordingly to provide guidance to students that is personalized to their particular needs
- Keep up-to-date and abreast of student progress and use creative ways to maintain the students’ motivation towards their learning progress
- Be the speaking center’s eyes and ears by proactively spotting and reading signs from students in order to put in place the right supportive actions
- Drive student and prospects participation in the school events and activities
- Plan and prepare some social classes and activities to drive student engagement in the center
- Inform students about upcoming classes, events and activities that are relevant to the student interests
- Stimulate invitations to school events and activities to prospects via student and social networks
- Maintain an all-English environment in all school events and activities
- Capture student feedback and drive positive student experiences
- Always behave in a professional manner and be a respected school representative
- Develop strong relationships both on-line and in person to build on trust and genuine care with a diverse student community
- Keep up-to-date with the student sentiment in order to capture students concerns and escalate to coaching management when issues are raised
- Stimulate renewal and referral from the students
- Be aware of students needs and bring to coaching management any potential additional services that might be required
- Highlight to coaching management when students are getting closer to renewal and encourage the students to continue their learning experience with WSE
- Encourage the students to bring their family, friends and acquaintances to join WSE
The above elements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.
Job Requirements
- Demonstrated fluency in English
- Passionate about education, languages and giving excellent customer service
- Energetic, friendly, and professional, loves to speak English and comfortable doing so on a daily basis
- Willing to work a flexible schedule including evenings and weekends
- Effective communication, interpersonal and time management skills
- Aged between 20 - 30 years with bachelor’s degree in any field (preferably English- related)
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