Job Description
• Manage daily showroom operation system including sales and marking function, fleet management, staff management and other administrative maintenance functions.
• Coaching staffs, giving training, scanning CV, interview candidates and selecting suitable candidates.
• Manage and fully in charge for monthly, quarterly and yearly sales target.
• Be charge for daily, weekly and monthly sales reports.
• Contributes information, ideas, and research to help develop marketing strategies
• Sets marketing schedules and coordinates with clients and optional project marketers and other professionals to implement strategies across multiple channels
• Responsible for the business development with existing and potential customers to achieve sales target.
• Assists the clients in the process of product selection and must involve for problem solving regarding sale orders.
• Manage showroom staffs and designers monthly working schedule.
• Arranging product list and taking responsibility for exhibition and road shows.
• Greets guests in showroom in a timely, friendly, non-pressure and professional manner.
• Presents and demonstrates products that fit the needs of the guest. Uses sketching to assist the guest visualize and make buying decision.
• Inform all guests about our outstanding services, including Decorating and one stop service Solutions.
• Reviews all documents for completeness and accuracy. Reviews all sales that are scheduled for pick-up or delivery to ensure accurate completion of the process.
• Educates self on all company products, services, procedures and remains aware of all competitive products, prices, finance offers and services.
• Works closely with other associates to help maximize sales and customer service.
• Actively participates in training and sales meetings; applies learning to improve performance.
• Answers or manage to answer incoming telephone calls in a professional and courteous manner; direct callers to the appropriate person or take accurate messages as needed.
• Provides total customer satisfaction through interaction, cooperation and working with associates and managers in all departments.
• Models company image and culture through positive attitude, spirit of cooperation, appearance and respect for company policies and procedures on every aspect of role functions.
• Reports to management team.
Job Requirements
• Must be able to work in Showroom
• Good communication skills, for both clients and work with colleagues
• Strong communication and negotiation skill
• Meets or exceeds monthly and annual sales goals and works with sales manager to build
plans for improvement areas
• Maximizes every customer opportunity by following the showroom’s selling process
(example: establishing a relationship, providing accurate product solutions, suggestive selling, closing techniques and customer follow up).
• University graduate prefer in Sales & Marketing major or a Related Field
• Minimum 2 years working experience prefer in Furniture Showroom management
• Age 25 years and above
• Computer literate
• Excellent communication skill
• Very good command of English and prefer Chinese language as second language
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