Day to day running of the service department ensuring the effective operation of your team to maximise efficiency, customer service, profitability and the continued growth and success of the department.
Formulate policies and procedures to achieve maximum sales of parts and labour
Maintain agreed profit margin and return on investment by efficiently controlling stocks, assets and all financial transactions
Achieve and strive to exceed all targets through an efficient workshop operation
Help retailer to achieve industry-leading standards of process efficiency
Ensure departmental compliance with company policies and industry guidelines
Detect and report training needs of all Service Staff
Job Requirements
B.E(Mech) or relevant dip in related filed
Basic vehicle mechanical knowledge and relevant working experience in automotive garage industry is an advantage
Strong leader, team builder and motivator
Excellent communication skills
Hands-on manager with a balanced focus on performance and outstanding customer service
Sign In with Google