Job in Accounting/Finance and Accounting & Finance

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by Early Dawn Microfinance on 19 October, 2020
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Job Description

Job Description

The Individual Lending Supervisor directly reports to the Individual Lending Coordinator and coordinates closely with the branch manager. He/she is responsible for all IL activities, including management of all IL loan officers, the smooth running of the IL sales and IL operations at the branch, the implementation and accomplishment of the strategic IL sales plan, and IL portfolio management.

 

Responsibilities

Goal-setting

  • Ensures growth and quality of the branch loan portfolio of the IL Business Unit.
  • Sets monthly IL targets for IL Loan Officers in collaboration with the IL Coordinator, per institutional benchmarks.
  • Oversees research and acquisition for new business opportunities at the branch level, in close coordination with IL Coordinator.
  • Promotes and represents the branch in community initiatives oriented to increase the IL portfolio.

Supervising IL activities

  • Supervises and monitors work performance of IL team at the branch:
  • Organize and lead daily morning meetings with IL team.
  • Plans and organizes promotional activities, sets and follows up on promotion plan for zones by IL Loan Officers.
  • Establishes efficient zoning for IL Loan Officers, in collaboration with the IL Coordinator.
  • Assigns and monitors daily work plans (including route planner) for IL Loan Officers.
  • Establishes Delinquency Management Plan and provides weekly update of delinquency management activities to Individual Lending Manager (ILM).
  • Change management: ensures successful implementation of changes to IL processes and procedures and product introductions at branch level.
  • Performs backup duties of the IL Coordinator as needed.

Decision-Making

  • Presides over and coordinates IL credit committees; takes minutes, decides to approve or reject applications up to approval limit, follows-up on decisions (evaluation and control)
  • Approves IL loans up to a certain level, recommend to approve higher amount of IL loans.
  • Holds delinquency committees for past-due IL loans to define best solution for problematic cases.
  • Provides feedback to supervisor on development of existing and implementation of new IL products and procedures (new products - loans, deposits, etc. - for small businesses).
  • Develops proposals for amendments and improvement of credit regulations and procedures for IL products (loans, deposits, etc. for small businesses).
  • Leads problem solving with IL team on how to improve IL sales and IL portfolio quality performance.

Control and Evaluation

  • Monitors indicators of efficiency, quality and growth of branch IL credit operations through various types of credit statistics.
  • Prepares and submit branch IL portfolio reports (goal achievement and portfolio quality) for IL Coordinator.
  • Occasional visits to IL loan clients to evaluate work of IL loan officers in terms of compliance with current credit policies and regulations.
  • Mitigates and manages risk, frauds and losses in IL in the branch, by ensuring policies and procedures are consistently applied and embedded.

Employee Development

  • In collaboration with Human Resources participates in hiring, selection, training and motivation of branch IL staff.
  • Ensures that IL supervisees know what their responsibilities, tasks and roles are and how to perform them
  • Develops IL employees' skills through training, coaching and supervising: On-the-job coaching of IL employees to improve work performance

Evaluates performance and skills of IL loan officers: Conducts Performance Assessment and Career Development Reviews with direct subordinates following DAWN performance evaluation criteria.

Open To

Male/Female

Job Requirements

Skills and Abilities
o Strong sales, marketing and promotional skills.
o Strong analytical skills, ability to evaluate and assess credit evaluations.
o Supervisory & management skills.
o Ability to work under pressure.
o Good communication skills in local language, some working knowledge in English.
o Adaptable, willing to work extensively in the field.
o Team player.
o Good negotiation skills.
o Computer literacy.

 

Qualifications & Experience
o Education: graduate in accounting, economics or administrative careers.
o Essential: 1 year experience as an individual lending.
o Preferable: Experience managing staff and teams.

 

... Read full article
by KBZ Bank on 19 October, 2020
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Job Description

• Effectively executes the Value Centre’s business plans for structuring highly relevant and innovative financial solutions to deepen account adoption and to reach more customers at lower cost, in line with the overall bank’s strategy of driving nation-wide financial inclusion
• To be mainly responsible for Vault Key and also as well supervise the cash processing staffs to smoothen the cash in/cash out process from Hub.
• To operate cash processing machines in cash counting
• To count and verify cash received to the Hub.
• To identify, Orient and face cash as per CBM standards
• Handling cash bags/boxes at Hub and cash packing for deposit with CBM (for male only)
• To perform the role as per cash processing procedure
• To participate in the process of delivering deposit to CBM on daily basic
• - To carry out any other duties as may be assigned to you from time to time by supervisors.

 

Job Requirements

  • Obtained Bachelor’s degree
  • Minimum 3 year experience in Banking
  • Interested in cash processing/management
  • Have working experience in cash processing (Preferred)
... Read full article
by KBZ Bank on 19 October, 2020
,

Job Description

- Effectively executes the Value Centre’s business plans for structuring highly relevant and innovative financial solutions to deepen account adoption and to reach more customers at lower cost, in line with the overall bank’s strategy of driving nation-wide financial inclusion
- To operate cash processing via cash counting machines at Cash Center
- To count and verify cash received to the Cash Center
- To identify, orienting cash as per CBM standards
- Handling cash bags/boxes at Cash Center and cash packing for deposit with CBM (for male only)
- To perform the role as per cash processing procedure
- To participate in the process of delivering deposit to CBM on daily basic
- To carry out any other duties or special project which may be assigned to you from time to time by supervisors.

 

 

Job Requirements

● Obtained Bachelor’s degree

● Experience in Banking industry is preferable.
● Good at English Languages
● Hardworking
● Strong proficiency in Word , Excel , Outlook , Power Point
● Interested in cash processing/management
● Have working experience in cash processing (Preferred)
● Experience in banking industry is a plus

... Read full article
by AGD Bank on 16 October, 2020
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Job Description

  • Develop strategy to acquire Users & different partners segments as business opportunities to achieve targets
  • Identify events and opportunities and propose campaigns/projects congruent with Onepay’s direction supporting further customer acquisition
  • Identify, build relationships/partnerships with merchant & biller partners and manage their performance and contribution to building the Onepay partner ecosystem
  • Engage in partner acquisition through developing necessary technical & commercial knowledge, communication transparency, winning spirit, fighting resilience and performance acknowledgement;
  • Analyze partner needs and propose partner related initiatives - partner pricing & acquisition incentive framework
  • Be accountable for partner’s full lifecycle - pitching, signing, onboarding and account management
  • Keep abreast of the market and industry situation and competitor activity in order to revise and develop strategies to meet market changes and partners’ requirement
  • Develop and maintain a solid understanding of all Onepay products and services
  • Work with other team in Onepay to align on a strong value proposition

 

 

Job Requirements

  • University degree in Economics, International Relations, Business Administration and Management or other relevant fields
  • 5 years of experience in Sales & Business Development within Payments, Banking or Mobile Financial Services. Education and qualifications
  • Experience in the usage of computers and office software packages (MS Word, Excel, PowerPoint, etc.)
  • Experience in handling of web-based management systems and advanced program for data analysis. Functional skills and knowledge areas:
  • Change management and adaptability
  • Demonstrated decision making capability
  • Ability to drive customer behavior and provide excellent customer experience.
  • Ability to lead strategic planning, results-based management and reporting Language Requirements:
  • Fluent in English and Myanmar

Competencies

  • Partnership: Successful professional approaches to collaboration with all stakeholders and team;
  • Communication: Creating and promoting enabling environment for open communication; Constructively challenge those with power and authority
  • Relationship Management: Build and manage partner relationships

Project Management: Effectively manage projects related to the program
 

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by Industry Leader on 06 October, 2020

Job Description

  1. Dealer Communicate
  2. Maintain administration tasks and sales planning, market analysis, market reserch
  3. Coordinate to collection activities
  4. Prepare reports and any communication for Head of Department and Head Office in a timely manner.
  5. Provide the guidance, advice and support to colleagues in the same department.
  6. Responsible to prepare the compliance daily report, weekly and monthly reports to submit in timely manner.

 

Job Requirements

  1. Ability to lead team, be proactive and possess initiative abilities
  2. Proficient in application of Microsoft office (Word, Excel, Power Point), Internet, Email, etc.
  3. Strong in reporting and documentation skills
  4. Possess leadership skills and communication skills
  5.  Minimum 2 Years’ Experience in a similar role
  6.  Well communicate in English
  7. Who willing to do multiple tasks and Able to work under stress situation.
... Read full article
by Early Dawn Microfinance on 06 October, 2020

Job description

Job Title : IT & System Assistant
Location : Meiktila Zonal Office
Number of Position : 1
Type of Contract : Open
Reports to : IT Administrator


JOB PURPOSE

IT & System Support staff shall be in charge in providing support to Early Dawn employees in terms of all Software tools of work. He must be familiar with the Kredits System and can immediately provide assistance to any software related inquiries of Early Dawn Employees.
He shall be responsible in ensuring the integrity of the Kredits Database and can also provide assistance in generating pertinent reports.
With the support of Head of IT & MIS, he shall also be responsible in training and re-training employees on how to use Software tools especially Kredits System. He shall ensure that all employees can properly take advantage of all the Software Capabilities and Productivity tools of Early Dawn.


KEY RESPONSIBILITY

• Participate in system Implementation
• Installing and configuration client computer hardware system and applications
• Repairing and replacing equipment parts as required
• Supporting the roll-out new application
• Provides basic troubleshooting repair and maintenance for computer equipment and may assist with testing personal computer and hardware & software problem
• Arrange and manage for delivery of output to users
• Able to train application users

 

Desired Skills and Expertise

• Bachelor’s in computer information technology Degree (relevant education/ qualification)
• Minimum 1-2 years’ experience
• Excellent technical knowledge of network and hardware, including Microsoft platform
• Excellent Communication Skills
• Good in English and Myanmar Language Skills (reading, writing, understanding)... > • Good Interpersonal skill
• Able to Travel if required

... Read full article
by Early Dawn Microfinance on 06 October, 2020

Job description

Job Description
Job Title : IT Officer
Location : Zonal Office, Meiktila.
Number of Position : 1
Type of Contract : Open
Reports to : IT Administrator

JOB PURPOSE

IT Officer shall be in charge in providing support to Early Dawn employees in terms of all Software tools of work. He must be familiar with the Kredits System and can immediately provide assistance to any software related inquiries of Early Dawn Employees.
He shall be responsible in ensuring the integrity of the Kredits Database and can also provide assistance in generating pertinent reports.
With the support of Head of IT & MIS, he shall also be responsible in training and re-training employees on how to use Software tools especially Kredits System. He shall ensure that all employees can properly take advantage of all the Software Capabilities and Productivity tools of Early Dawn.


KEY RESPONSIBILITY

• Installing and configuration client computer hardware system and applications
• Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
• Talking internal staff through a series of actions, either face to face or over the telephone to help set up the system or resolve issues
• Liaise with and provide training and support to, end user and staff on computer operating system and other issues.
• Supporting the roll-out new application
• Responding in a timely manner to service issues and requests
• Support development and implementation of new IT-related activity and inventory manage
• Assist and maintain an IT inventory of all items and peripheral equipment

 

Desired Skills and Expertise

• Bachelor’s in computer information technology Degree (relevant education/ qualification)
• Minimum 2-3 years’ experience in IT Support Role
• Excellent technical knowledge of network and hardware, including Microsoft platform
• Excellent Communication Skills
• Good in English and Myanmar Language Skills (reading, writing, understanding)
• Effective interpersonal skills and teamwork & relationship building skills
• Able to Travel if required

... Read full article
by Shinhan Microfinance on 05 October, 2020

Job Description

  • Customer များ၏ အထောက်အထား၊ ပိုင်ဆိုင်မှုများ စသည့် အချက်အလက်များနှင့် တည်နေရာတို့ကို လုပ်ငန်းခွင်နယ်မြေအထိ သွားရောက်၍ မှန် မမှန် စစ်ဆေးအတည်ပြုရမည်။
  • ကုမ္ပဏီအတွင်း ပြဌာန်းထားသော မူဝါဒများ၊ စာရင်းစစ် လုပ်ထုံးလုပ်နည်းများကို လေ့လာဆန်းစစ်မှုများ ပြုလုပ်ရမည်။
  • အလွဲသုံးစားမှုများ မရှိစေရန် စစ်ဆေးခြင်းများကို သတ်မှတ်ထားသော စံချိန်စံနှုန်းများ၊ စည်းကမ်းများ နှင့်အညီ ဌာနအတွင်း၊ အပြင်အလိုက် စုံစမ်း စစ်ဆေးမှုများပြုလုပ်ရမည်။
  • စုံစမ်းစစ်ဆေးရေးများအတွက် လစဉ်အစီအစဉ်များရေးဆွဲရမည်။
  • ပြင်ပစာရင်းစစ်များ၏ စစ်ဆေးတွေ့ရှိချက်များကို ပူးပေါင်းစစ်ဆေးပေးခြင်းနှင့် လိုက်နာမှုရှိစေရန် ဆောင်ရွက်ရမည်။
  • ဌာနအတွင်း စာရင်းစစ် အစီရင်ခံစာများပြင်ဆင်ခြင်းနှင့်တွေ့ရှိချက်များကို MD ထံသို့ တင်ပြ၍ အတည်ပြုချက်ရယူရမည်။
  • စာရင်းစစ်ရလဒ်များကို သက်ဆိုင်ရာဌာနခေါင်းဆောင်များနှင့် တိုင်ပင်ဆွေးနွေး အကြံပြုခြင်းနှင့် လိုအပ်ပါက သင်တန်းများပို့ချခြင်းတို့ ပြုလုပ်ရမည်။
  • မိမိအထက်လူကြီးများထံ အချိန်နှင့်တပြေးညီ စုံစမ်းစစ်ဆေးချက်များကို အစီရင်ခံစာတင်ရမည်။

Job Requirements

  • တက္ကသိုလ်တစ်ခုခုမှ ဘွဲ့ရရှိပြီးသူ ဖြစ်ရမည်။
  • အသက်(၂၀ - ၂၆) နှစ်အတွင်းဖြစ်ရမည်။
  • လုပ်ငန်းအတွေ့အကြုံ အနည်းဆုံး (၁)နှစ်အထက်ရှိသူဖြစ်ရမည်။ (သို့မဟုတ်) MFI လုပ်ငန်းအတွေ့အကြံုရှိသူဖြစ်ရမည်။
  • Computer ကျွမ်းကျင်စွာအသုံးပြုနိုင်သူ ဖြစ်ရမည်။
  • လိုအပ်ပါက အချိန်ပိုဆင်းနိုင်ပြီး ခရီးသွားလာနိုင်သူဖြစ်ရမည်။
  • ပေးအပ်သော တာဝန်များကို စည်းကမ်းများနှင့်အညီ အတိအကျ လိုက်နာဆောင်ရွက်နိုင်သူဖြစ်ရမည်။
  • အချိန်နှင့်တပြေးညီ အထက်လူကြီးသို့ အစီရင်ခံစာ တင်နိုင်ရမည်။
... Read full article
by KBZ Bank on 18 September, 2020

Job Description

The role holder is responsible to call the applicant's company and reference person to verify the information.

  • Call the applicant's company to verify the Employment Verification and salary range.

  • Call the reference person to confirm the reference person’s Information.

 

Open To

Male/Female

 

Job Requirements

  • Any degree Holder
  • Excellent communication and negotiation skills and good problem-solving attitude.
  • Fresh Graduate
... Read full article
by KBZ Bank on 18 September, 2020

Job Description

The role holder is responsible to verify the loan documents submitted by the customer.

  • Review the visibility of the picture or attachment uploaded in the application stage by the potential customer. To be reviewed thoroughly.

  • Verify NRC Name, Number and Selfie photo in SP Portal and LOS.

  • Check the company name in the DICA, Yellow pages and etc. 

  • Verify the address given in the application and check the location on google maps in the LOS.

  • Verify the pay slip or salary slip uploaded by the applicant with the salary amount entered in the loan application in KBZ Pay mobile app.

 

Open To

Male/Female

 

Job Requirements

  • Any Degree holder
  • Excellent communication and negotiation skills and good problem-solving attitude.
  • Fresh Graduate 
... Read full article
by KBZ Bank on 11 September, 2020

Job Description

Team Leader, often known as a supervisor or a Team Manager, is responsible for managing a team of advisors.

The Team Leader's responsibilities are to ensure individual advisors are performing against targets, while reviewing their performance and coaching them to do so. 

  • Flexible to work on-shift assignment if required.
  • Analysis of Customers Satisfaction vs. Dissatisfaction.
  • Create an inspiring team environment with an open communication culture.
  • Set clear team goals.
  • Delegate tasks and set deadlines.
  • Oversee day-to-day operation.
  • Monitor team performance and report on metrics.
  • Motivate team members.
  • Discover training needs and provide coaching
  • Agents level Monitoring and site by site feedback
  • Listen to team members’ feedback and resolve any issues or conflicts
  • Recognize high performance and reward accomplishment
  • Encourage creativity and risk-taking
  • Suggest and organize team building activities Do weekly Calibration with training       team for better call quality management.
  • Conduct call listening join session for overall call handling skill improvement.
  • Show improvement in AHT and reduction in repeat.
  • Support contact center operation team Quality improvement opportunities.
  • Share Monthly performance improvement report and do assessment with Managers.
  • Publish CSO wise Quality score.(Min 15 calls each CSO)

Job Requirements

  • Any Grauated
  • Proven work experience as a team leader or supervisor.
  • In-depth knowledge of performance metrics.
  • Good PC skills, especially MS Excel.
  • Excellent communication and leadership skills.
  • Organizational and time-management skills.
  • Decision-making skills.
... Read full article
by KBZ Bank on 11 September, 2020

Job Description

The role holder is responsible for answering incoming calls to provide information about Bank products, performing transactions and addressing complaints.

  • Confers with customers by telephone to provide information about Bank products or services, execution of transactions
  • Answering incoming calls to provide information about Bank products, performing transactions and addressing complaints
  • Resolves customer’s complaint through identification of problems, suggesting best solution and following up to ensure resolution
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Keep abreast of product knowledge to ensure information is given to customers in accurate manner
  • Actively monitors and maintains high level of customer satisfaction through continuous reinforcement and improvement of service standards.
  • Prepare report periodically by collecting and analyzing customer information

Job Requirements

  • Possess at least a Diploma or Professional Degree in Business Studies / Administration / Management, Banking or equivalent.
  • Experience working with customer support would be an added advantage.
  • Passionate in customer service
  • Excellent communication and problem solving skills.
  • Must be able to work in shift and weekend.
  • Jobs are available in Mandalay.
  • Ability to multi-task, prioritize and manage time effectively.
  • Strong knowledge in Microsoft Office
... Read full article
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